How do I copy items that only show up in Square Online into my Square Dashboard Items Library?

[AOLK]

I have a total of 90 items visible in Square Online but only about half of those are in the Square Dashboard Items Library. Is there any way, either in bulk or one at a time, to copy items that are only in Square Online into the Square Dashboard Items Library? 

[AOLK]

More specifically, when I'm looking at items at 

https://square.online/app/store/users/[redacted]/sites/[redacted]/#/store/products I see all 90 items,

but when I'm looking at 

https://app.squareup.com/dashboard/items/library

I see only 43 of them.

https://app.squareup.com/dashboard/items/library

[frances_a]

Hello @AOLK 👋

Items sync automatically between Square and Square Online, but cannot be copied manually from one to the other. 

How long ago did you create the 90 items that are showing only on the Online side of things? 

Were the items created from the Site Items screen or the Item Library?

Items sync in minutes most of the time, but can take a few hours sometimes. We ask that you allow 24 hours for newly created items to sync.

Additionally, I have found that my items would usually sync faster if I created them from my Item Library instead of from Site Items, but this is just my personal experience. 

If you are still seeing issues after 24 hours from item creation, I would suggest reaching out to our support team, so they can assist you. 

Here in the Community, we have limited access to accounts, but our support team would be able to go through your items with you to resolve any issues.

Thank you.