Help with Square Online Forum

Hi - 

 

I have a square online landing page that I am using for Meta marketing. I need to know how to get the page to refresh to a different domain after they fill out the request information forum, so I can use Meta Pixel to understand which of my ads are getting the most forum submissions. This is the link to the landing page Kirkland Storage Forum | Asphalt Affair , When the forum is filled out, it changes to thank you for your submission the URL is the same which doesn't allow the pixel to track the completion of the forum. 

 

Any help or insight would be greatly appreciated. 

 

Thank you!

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Square Community Moderator

Hi there, @AsphaltAffair,

 

Thank you for reaching out and for using your Square Online landing page with Meta marketing tools, it's great to see how you're leveraging both platforms to grow your business. At this time, Square Online does not support redirecting to a different URL after a form submission. The form confirmation message appears on the same page, which unfortunately means the URL doesn't change, something we understand can limit your ability to track conversions accurately through Meta Pixel.

 

That said, we’ve heard similar feedback from other sellers, and we've shared your request with our product team as a feature enhancement. While we can't guarantee a timeline for this functionality, we’re always looking for ways to improve and your input is incredibly valuable. In the meantime, some sellers choose to use third-party forms that offer redirect options and then embed them into their Square sites as a workaround.

 

Also, welcome to the Square Community! 🥳 We are so happy to have you here. 

Ellie
Community Moderator, Square
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