Hello @PrettyMinks,
We see its your first time posting in the Seller Community, welcome! 🤗
I also want to take the time to congratulate you on you new business, that is a wonderful liberating milestone! Just wanted to send this Customer Engagement guide for your review.
You may find it helpful as a starting point. Please let me know if you have any further questions of any kind I can help answer as well.
Square Community
Square Products