Fulfillment settings not changing after being edited

[Reppy]

So some items in my inventory wont have the fulfillment upate even after being changed.

• ill go into item, edit the fulfillment to pickup and shipping, press save
• i wait a minute for browser to go back to inventory page
• press on item again to check the update, find item is not updated and either has 1 fulfillment or neither enabled

I deleted cache and cookies etc, ive also done bulk file import to try and force the change but nothing.
is this something thats on square up end? this has been going on for roughly 4 weeks with nothing seems to be refreshed.

Also now with on of the latest updates my stock have "available" in the "availablity" catagory...yet i have so many items say "out of stock" on website.
only way ive been fixing this is going into every single item turn on the off tracking, turn off then on locations then save....there has to be a better way to resolve this! i have waaay to many items to be doing it this way

[Katie_SQ]

Sorry to hear about this issue, @Reppy!

This certainly doesn't sound right, so I'd recommend reaching out to our Support team directly so that they can investigate further, and potentially escalate your case to our Engineers if required. When you can, please get in touch here.

If you have any other questions in the meantime, please let me know.