Discounts not applied during checkout.

I am currently testing my site (twistedandthrifted.square.site) to see if Square is the way that I want to go and I'm running into a bug perhaps.

 

I have a discount called WinterSale2025. I have applied it to several items and the sale shows on the item page, however when I add an item that has a sale to my cart, the discount doesn't show. Am I missing something here?

 

Also, I'm not sure where the cart is grabbing extra money from. I have an item that I do not charge tax for. This item is also supposed to have a 10% discount applied to it. And I charge a flat fee for shipping. But if you see (in my screenshot linked below) the total actually comes out to be $.88 more than the actual price.

 

 

http://twistedandthrifted.com/stuff/PlaceOrder.png 

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Solution

Hello @AprilKiskis 👋

 

I just went to check on this and added the item "Avengers 2 piece pajama short set" to my cart. It shows the assigned discount in the cart. I'll leave a screenshot below. 

 

I also added the item in your screenshot and selected shipping, which gave me the correct total. 

 

Sometimes, because we visit our own websites often and make changes in between visits, it's best to clear your cache before testing new features. Cache stores information from websites to help the browser load the site faster, but this means sometimes you might see "old" information.

 

Screenshot 2025-02-20 at 6.21.39 PM.pngScreenshot 2025-02-20 at 6.23.43 PM.png

 

Let me know if clearing your cache helps with these bugs. 

 

Thank you!

Frances
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.

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Solution

Hello @AprilKiskis 👋

 

I just went to check on this and added the item "Avengers 2 piece pajama short set" to my cart. It shows the assigned discount in the cart. I'll leave a screenshot below. 

 

I also added the item in your screenshot and selected shipping, which gave me the correct total. 

 

Sometimes, because we visit our own websites often and make changes in between visits, it's best to clear your cache before testing new features. Cache stores information from websites to help the browser load the site faster, but this means sometimes you might see "old" information.

 

Screenshot 2025-02-20 at 6.21.39 PM.pngScreenshot 2025-02-20 at 6.23.43 PM.png

 

Let me know if clearing your cache helps with these bugs. 

 

Thank you!

Frances
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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