Hello!
My name is Adam, I am the owner of Atomic Prints. I wanted to post this thread to see if anyone may assist me with my current problem.
I am creating my website to sell my 3D prints but for some reason, an item that I don't make anymore is still visible in the website. I deleted it months ago but it still shows up. I can't see to remove it no matter what I do and I don't want to publish my site with the item displayed and risk it being ordered. Please let me know if anything can be done to remove the item. The item is called "Kitty Cat Keychain". Have a great day!
-Adam
Atomic Prints
This seems to be a problem for some websites.
Question- have you checked on other computers/browsers? Sometimes it's a cache issue.
That makes sense. I'll give it a try see if that works.
I just checked on both Bing and on edge and unfortunately the item is still visible.
Hello any help with this issue? I'm having the same problem I've tried everything and can not get them off my website. the items are no longer showing in inventory but still showing on site.
I'm also having a problem. I have successfully removed the item from my inventory but the actual item continues to show on my website. When editing my website and looking at the list of items, the item in particular is showing, but when I click to update it, a 404 page comes up. Like others, I need this item gone from my website page.
I have the same issue! I had it once before and it was still in my item library but had somehow changed name and photo so was hard to find but this time around it is not there anywhere and it has mistakes in the listing was never meant to be published but somehow is showing online with no way to delete it. Only saving grace is that it does have "copy" in the title and wont let people actually purchase. Looks unprofessional though...
My issue seems to have cleared itself - I reckon it must take a few hours for syncing to happen.
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