Square Champion

Default fulfilment not working all the time

I have default fulfillment sent to all options available. Today I created 2 items, 1 got set correctly, 1 was not set correctly.

 

I've noticed this several times recently, I am not certain of reproducibility as I have not found a 100% confirmed common way to reproduce it 

 

Screenshot 2023-10-23 183659.pngScreenshot 2023-10-23 184255.png

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Hello, @JTPets - We understand the frustration you're experiencing. It's concerning that the default fulfillment settings aren't consistently applying to your items. We recommend documenting any specific details about the items and settings when you encounter this problem again. The more information you provide, the better our team can investigate and resolve the issue. Additionally, please reach out to our support team with these details—they can offer targeted assistance and escalate the matter if needed to our engineering  team if this is an account specific issue. 

 

Your patience and cooperation are greatly appreciated as we work to resolve this. Thank you for bringing this to our attention.

Sayra
Community Moderator, Square // Moderadora de la Comunidad, Square
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