Customers receiving notifications for orders already picked up

[allanihall]

We've been having issues where our customers are getting pickup notifications for orders that were picked up already.  Some of these orders were picked up weeks ago.  As a result there have a couple of instances where we have fulfilled orders twice.  Is any one else having this issue?

[JJ_]

Hello @allanihall 👋

Firstly, welcome to the Seller Community + sorry to hear that you're here because you've run into trouble. We recommend checking to make sure that both your app and your 

If you haven't already, your best bet is to get in touch with us directly, so that a member of our Ecomm team can dig in with you. When you have a moment, please reach out directly by logging into your Square account and heading here.