Contactless payment not enabled

[kellistaines111]

My contactless payment enabled * I restarted IPad. Folllowed instructions on Google. 

[MayaP]

Hello @kellistaines111, thanks for reaching out. I am happy to help! 

Can you share some more details so I can better assist? 

[kellistaines111]

When I check out a client it says contactless payment enabled on square. I can insert card but not tap it. 

[VanKalkerFarms]

what hardware are you using?  is this on a iPad buetoothed to a Square contactless reader, an iPad in a Square stand, or some other hardware. You mentioned an iPad in your first post.

[MayaP]

Hello @kellistaines111, I am happy to help! 😊

The questions @VanKalkerFarms asked are great and will really help us better understand what’s going on. In addition to that, are you seeing any error messages when you try, or does nothing happen at all? If you have any photos or videos, that would be super helpful too.