Checkout tracking scripts not working

[Hempies]

Hello,

When I add any tracking code to the checkout tracking field on square online. It doesn't work.

It appears it adds the <script></script> tags automatically. So I end up with code like this:

<script type="html/template" id="tracking-pixel-receipt_page">&lt;script async defer src=&quot;https://tools.website.com/core/lo.js?site-id=d81909a8&quot;&gt;&lt;/script&gt;</script>

[_Violet]

Hi @Hempies - Thanks for reaching out to us here on the Square Seller Community👋😊

I've reached out to the Square Online Store Team for help on this one. They've asked:

"Can you have them provide the exact code they're trying to add there? We want to make sure we have the exact code before further troubleshooting. Also, if it's possible, a screenshot of the code once it's entered in that checkout tracking field would be super helpful."

Once we have this information, we'll be able to assist further. I'll keep an eye out for your reply!