Checkout not verifying cards

Keelin · ‎10-14-2023

Hi,

I have just set up my online shop, and wanted to test it out. The message "This card is invalid. Please use another payment method or try again." keeps coming up when trying to purchase. I have used 2 different cards, and both card details are correct.

Breffni · ‎10-18-2023

Hi @Keelin - sorry to hear you're running into this!

We can't check account-specific information here in the Community. When you can, please get in touch with our support team directly so that they can investigate this error.

We're available on 1800-90-48-46 - Monday to Friday, 9am to 5pm.

Breffni
Community Moderator, Ireland, Square
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