Apple Pay - transaction process too quick

[doc_choc]

Over the last 2 years I have had the same  issue raised 8 times with ApplePay payments made through our Square Online site. I do not have the ability to replicate but we recieve messages after a customer has completed a transaction saying the process was too quick, with no time to enter the correct delivery address. So the customer then requests by email an address change. This may be an auto fill issue?

I would probably have put it down to the customer making a mistake, but the same 'complaint' seems to be a user interface information input issue. Not sure if it's something fixable on the Square side or if its an Apple Pay issue, either way its seems a real issue and may be detrimental/off putting to customers. 

Is this something that could be looked in to by Square to see if they can fix.

Many thanks.

[Ellie_]

Hi there, @doc_choc,

Thank you for bringing this up! Unfortunately, this is not something that we can control on our end, this is done by Apple. It is due to their autofill and processing, this is the same across all website providers and platforms. We apologize for the inconvenience, and if we can help you with anything else, please let us know!