We have been successfully adding and editing items onto our website for a few months. Item details are correct with photos but as of today ALL of the the Item webpages won't load when editing, it shows empty. Every single one. Tried different browsers and different computers, logging out and in. In Website Editor the item pages are empty, preview they are empty. The other webpages are fine (Home, Contact, Products (including featured items thumbnails) but none of the item pages show anything. I won't publish of course because the is a new issue and all my item pages show correctly online currently.
Please say this is somehow related to a Square site issue and it will be resolved soon, I can't imagine deleting and creating every single item again from scratch...
Any other ideas to try?
Just created a new item to test and that one shows fine. I really hope I don't have to delete and recreate every item, please.
Hi @NormS - I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉👏
Sorry to hear about the trouble, but glad to hear that things seem to be working correctly for you now.
Please do let me know if you run into any further issues. You can also contact our Support Team at any time here.
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