404 error page

murkdshopatl · ‎05-10-2024

I accidentally deleted my home page which was shop all header. now nothing loads. i cant even edit the website to add back the header and have an anchor page. i didnt publish the site after the error but it autosaved and is not allowing me to edit undo or go back. if you try to go to the site on a mobile device it wont load and i keep getting 404 page not found. please help

JK_Fiber_Art · ‎05-10-2024

Hi Murkdshopati,

The volunteer Community Members won't be able to recover your page however, I believe that Customer Support may be able to - you can contact them through your Square Account. Both Tech and Customer Support have the ability to look at user accounts and can do lots of things from their end - actions that cannot be done here.

TheRealChipA · ‎05-10-2024

Hi @murkdshopatl. I just posted this reply on your duplicate post. It’s worth a shot.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!