Wierd issue with our SP742 Kitchen Printer. It won't print all or the characters on a ticket. I thought at first it was a character limit issue but this is not the case.
It should print our "Regular" but consistently only prints out "Regula" the "r" is missing. On the next line, we are shortening Allergy to just "A." and then the item that the person is allergic to. In this example, we want it to print "A.Egg" but it will only print "A." However, when we enter the same info as a note on a different item it prints out exactly what we want.
It seems to be that when ever there is any red text, the next few lines are messed up. If all the lines are black, it prints out correctly. Again, the missing letters are consistent. Has anyone had a similar issue?
