wifi is connected, offline mode is off. but all payments are incompleted. when i click into offline payments, it shows me the following message
payment pending
this payment can't be processed until internet connectivity is restored.
i can't restart the device, because it has the risk of lost pending payments.
what should i do then?
Sorry to hear about the troubles, @rosa_zh.
Our Support team would be able to look into this with you.
When you have a moment, please reach out directly by logging into your Square account and heading here.
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