Why is my contactless chip card reader not eligible with my iPhone 6?

My contactless chip card reader won't connect to my iphone 6 or ipad 2...what's wrong?

 

942 Views
Message 1 of 2
Report
1 REPLY 1
Alumni

Hey @jlefave, welcome to the seller community and sorry to hear about the frustration.

 

The Contactless and Chip Reader is compatible with iPhone 6 so it should be able to connect. If you haven't had the chance already, please take a look at Kelly's reply in this thread: What are the troubleshooting steps for the Contactless and Chip Card Reader?. Those troubleshooting tips usually resolve these kinds of issues right away.

 

Hope this helps clear things up! Please let me know if you have any further questions.

️ Tom | he/him
Square Community Program Manager | Square, Inc.
Find step-by-step help in our Support Center
934 Views
Message 2 of 2
Report