Hey there @Hollygwynn. I can tell you for certain that transaction discounts have ALWAYS been applied to give cards. I’ve issued “complimentary” no charge gift cards to many people over my 10+ year history with Square and I have a 100% discount code that I’ve always used for that. If it was not doing that for you in the past, that was just a bug in your account that must have been corrected.
If you have a transaction that has both e-gift cards and other items/services, the discount will have to be removed manually from the gift card item.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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