Two step authentication issue

[BakeTico]

Hello 🙂 the system Has asked for a software upgrade. To activate it there is a landline connected which says to verify this number will be called with a code. The number never rings…

Any ideas on what to do?

[Laurie_]

Hi @BakeTico,

Thanks for reaching out to raise this with us.

I haven't encountered this prompt for pushing an update through on the Point of Sale app before. I recommend reaching out to our Support Team for clarification regarding this process and guidance on how to authorize the required update.

You can call support on 1800 760 137 (Mon - Fri, 9 am - 5 pm Melbourne time).