Transfered disabled even though my account has been reopened?

[Styx]

Hey, I got a manual order flagged; I filled out the required information & it says that my form was accepted. However, I'm unable to transfer out of my account & support isn't responding to me. What should I do?

[Ria]

Hi @Styx - Welcome to The Seller Community, it's always nice to see a new face 😊

Great Question.

Due to the public nature of The Seller Community we are unable to access specific account details through The Community. For assistance with your account, Feel free to send send a message using this contact form. Our support team will be happy to assist in resolving the matter on your account. 

Phone support is available Monday - Friday 6 AM - 6 PM PST. The telephone number is (855)700-6000.

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨