Terminal has been plugged in for 2 days - not powered up yet?

[Ssac]

When I turn on the terminal, the battery charge icon is the only thing showing. It doesn’t appear to be charging properly.

Any advice?

thanks,

chris

[JJ_]

Oh no, @Ssac!

Firstly, welcome to the Seller Community + sorry to hear that you're here because you've run into trouble.

If your Square Terminal is not powering on after being charged with the included charger and testing on a different outlet, your best bet is to get in touch with us directly, so that a member of our Hardware team can dig in with you. When you have a moment, please reach out directly by logging into your Square account and heading here.