Recently Square introduced Square Modes and one of the terminal I use reboots and redirects me to Can't Fetch Modes page with a retry button. When I click retry it doesn't do anything. I can restart the device and run the square animation then takes me to the Error page of saying Can't Fetch Modes.
The Square Terminal is (1st Gen, v1). I can still see it in my Hardware Device list but it hasn't been updated since it got stuck.
Please advice, is it possible to get a return this device and get a new one.
Issue resolved with a Factory reset.
Hi, @sobo940 - I'm sorry for the delay in response here, but I am glad to hear that the issue has been resolved. Please let us know if you have any other issues!
Hi, @sobo940 - I'm sorry for the delay in response here, but I am glad to hear that the issue has been resolved. Please let us know if you have any other issues!
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