Saving Square Terminal from Liquid Cleaner

A staff member had accidentally sprayed liquid cleaner onto the screen of the Square Terminal to disinfect the device and the liquid must have gotten into the device on the bottom of the screen as the screen no longer works. Is there any hope in saving the Square Terminal or do I have to get a new one?

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Square Community Moderator

Oh no @PlantSellerYEG !

 

Sorry to hear that - I would recommend calling our Support Team ASAP. We have a dedicated Hardware Team that would be able to give instructions on how you can proceed. 

 

 

Please let me know if you have any other questions. 

 

 

Kassi
Community Moderator, Square
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