Hi, we could really use some help. We are switching from Clover to Square Register and have uploaded all of our items. We have a meat shop and have barcodes that worked just fine in Clover but our Square Register isn't recognizing them. It keeps saying that "Item with GTIN "200350003946" was not found" and then it wants us to add the item. The barcode actually says 0200350003946 and is EAN-13. I have recreated the barcode as UPC-A with a barcode generator and then it can recognize the sku at least. Then I have added the price per kg in the dashboard and then it fully works. But we did not need this before. And we have a lot of products that we would have to add the price to in the dashboard. And if we change a price, we would have to do on the scale and the dashboard. Is there a way for Square to just see the sku and price with EAN-13 barcodes and not having to add the price per kg in the dashboard?
