My square reader works for about 6 months and then!!!!!????

[Schwabadawg]

My square reader works for about 6 months and then it has trouble connecting automatically to my reader via Bluetooth . it works great connects when I open the app and then like clock work it starts to act up . I thought it was the version so I updated to the second generation and now it is doing the same thing . so do I need to buy a new reader every 6 months ? is it connected to an update as this seems to be a weird coincidence .
thanks

[frances_a · Accepted solution]

Hello @Schwabadawg 👋

Our Contactless Reader has a six months warranty.

If it stops working within that time, you can reach out to our Support Team for troubleshooting and, if unsuccessful, they'll be able to exchange the device. 

Hope this helps. 

Thank you!