Background — I am using Square POS, with a Connected Terminal for payment processing, and I have a current Loyalty Program. Overall, everything works as expected. I did run across one issue yesterday that I’d like to suggest new functionality to address.
When a guest pays with cash, obviously the prompt for joining the loyalty program is displayed on my POS. Then we have to either ask the guest for their phone number, OR we have to turn the POS screen around so the guest can enter their phone number.
Would it be possible to add a “Send to Terminal” button on that POS Loyalty Signup screen, and then we could direct the customer to the terminal to finish the process? Obviously, Terminal already has the loyalty signup process since it displays it for card transactions.
Thanks,
Chip
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
