I put my chip card into the reader and automatically it cancels my card

[kevinsavage]

So your debit doesn't take chip AT ALL!!!! something you should tell the customers before they pay for the reader. I live in a community where the tap feature is not on the card so they MUST put the chip in to pay debit!! So I will lose sales?? not sure why you made it that way.

[VanKalkerFarms]

ah, you're in Canada, that makes sense now why you were having errors.  it was a non-Interac debit card.  yes, interac debit cards are accepted via tap not chip. 

the reader page does say that it has to be interac tap

https://squareup.com/shop/hardware/ca/en/products/chip-card-reader-with-nfc-ca

[Lindsay]

Will this reader eventually come out with an update in order to take chip interac payments? I find a ton of people disable their tap to avoid theft and I prefer not to take credit cards to avoid the extra fees. 

[Chad]

Hello @Lindsay! 

We are working to expand our debit card processing options in Canada. I know the $100 dollar tap limit can be a pain for debit transactions. I don't have a timeline I can share, but it is something we're working on! 🙂