I have two square register is one of them is in safe mode not sure why but how can I get it out of s

Like the title says I’m trying to get one of my POS out of safe mode. Thanks

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Square Community Moderator

Hi @TheNest,

 

Sorry to here you are having some issue with the register!

 

Is it still in safe mode? Have you tried rebooting or factory resetting? If not please try that. 

 

To reset your Square Register:

 

If you have taken any offline transactions, be sure to reconnect to the internet and process them before proceeding. Pending offline payments will be permanently lost and the funds won’t be captured when you reset your device.

 

Tap the down arrow on your Register and tap Settings.

 

Tap Hardware > General > About Register.

 

Scroll to the bottom of the screen and tap Factory Reset > Confirm Factory Reset.

 

Tap Reset one last time. The countdown will begin and your Register will reset.

 

Here is link for more troubleshooting steps. If issue keeps happening please reach back out and provide a screenshot. 

 

Thank you!

MayaP
Square Community Moderator
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