How can customers view a list of what their loyalty points can buy?

Our Loyalty program is set up so that customers can get different items when they reach 50, 100, 200, 300 and 400 points. 

is there a way for them to look at a list of what they can get at each level?

Right now it appears they first have to know how many points they want to redeem, click the option, say 200 points, then on the cashier side "choose item" appears. Then we get a list of available items that we have to read back to them.

 

There has to be a clearer way for customers to redeem loyalty points.

 

thanks in advance all.

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Hello @TheGrinch 👋

 

When customers check their Loyalty points using their Cash App card, they can see both their available and locked rewards. 

 

Customers get invitations to review their Loyalty points and promotions on Cash App via text when they accrue points. 

 

Hopefully this is the solution you are looking for, but if not, you can always submit a feature request on our Ideate boards. 

 

Thank you.

 

Frances
Community Moderator, Square
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