Help with scanning a barcode into existing sku field

Edit: Issue resolved! Seemed to be not working randomly as it is scanning now.. fingers crossed this was a one time random occurrence! Feel free to delete this admin as i couldn't see how.

Hello, we've just purchased a barcode scanner and need to scan existing barcodes into the sku field in square however it doesn't seem to work. 

I click on the sku field in the item setup view and scan the barcode, it beeps like in the sell screen however it does not populate a number into the sku field.

 

We are using a socket mobile s700 scanner and it is currently able to scan barcodes that are already in square - so we know it is connected and working with the square app.

Any help would be appreciated as we have way too many products to manually type in barcodes.. 

 

Thank you!

Naomi

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Hey @Auri,

 

Thanks for writing in and letting us know this is working for you now. Let us know if you've got any other issues at all!

 

 

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