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Error with new categories

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Solution

Hey @JTPets - Apologies for not closing the loop with you on this one.

The Catalog Team confirmed a fix was created for this issue around June 10th. If you happen to still be experiencing any issues related to this, please do let me know 🙏

Violet
Community Moderator, Square
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Hey there, @JTPets -

 

Are there any troubleshooting steps you've already tried? One step I would suggest would be clearing the cookies in your browser, then trying to save the category again. 

Apologies if this is something you've already tried on your end. If that didn't do the trick, please let me know. 

I will keep an eye out for your reply👀

Kassi
Community Moderator, Square
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I have tried clearing cookies, other browsers, its because i have SOOOO many categories in there as it is a SHOP BY BRAND category. The old system worked.....This new system is 100 steps backward aside from the unification i hate it....

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Square Community Moderator

Hi there, @JTPets - Thanks for following up with the additional context.

I've reached out to our Catalog team to see if they can provide any further insight as to why this error is occurring.

We'll follow up with you here, once we receive a response from their team. Thank you for your patience in the meantime.

Violet
Community Moderator, Square
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Square Champion

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Square Community Moderator

Solution

Hey @JTPets - Apologies for not closing the loop with you on this one.

The Catalog Team confirmed a fix was created for this issue around June 10th. If you happen to still be experiencing any issues related to this, please do let me know 🙏

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



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