Cash Rounding for refunds

Hello,

 

Need to understand rounding behavior of square in cases of partial refunds. 

 

Let's say make a sale of 10.23  with 2 items - Hat $5.20 and shirt $5.03. 

The sale amount gets rounded to 10.25 (assuming swedish rounding, I know that Square uses bankers rounding but just lets go with this for the sake of an example). 

 

When the buyer returns the second item: $5.03 (incl. taxes), is the rounding applied on this amount? So the refund amount will be rounded to $5.05? 

 

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Square Community Moderator

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Hello @simianation,

 

Since Canadians don't have pennies and only have nickels, you can not give back $5.03 in cash. You could only give back $5.05. Now, if it's a debit card, then you can use pennies and return the exact amount.

 

Thank you for your understanding. I hope this is helpful.

MayaP
Square Community Moderator
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Square Community Moderator

Solution

Hello @simianation,

 

Since Canadians don't have pennies and only have nickels, you can not give back $5.03 in cash. You could only give back $5.05. Now, if it's a debit card, then you can use pennies and return the exact amount.

 

Thank you for your understanding. I hope this is helpful.

MayaP
Square Community Moderator
Sign in and click Mark as Best Answer if my reply answers your question
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