Can I use a contactless chip reader I bought the states?

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I have a Canadian square account. I bought a contactless chip reader in the states and tried pairing my reader to my phone in the states. It did not work. Do I have to pair in canada or do I have to return the reader and purchase a new one in canada?

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Hey @Warashentha!

 

Thanks for posting in the Seller Community.

 

If you purchased your Contactless + Chip Reader in the U.S. but have a Canadian Square account, you will not be able to pair the reader with your device. 

 

I would suggest returning the reader and then purchasing one in Canada. Sorry about that! 

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Isabelle
Square Community Manager
Learn about the Square Champions program here.

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Hey @Warashentha!

 

Thanks for posting in the Seller Community.

 

If you purchased your Contactless + Chip Reader in the U.S. but have a Canadian Square account, you will not be able to pair the reader with your device. 

 

I would suggest returning the reader and then purchasing one in Canada. Sorry about that! 

Square Champions Logo
Isabelle
Square Community Manager
Learn about the Square Champions program here.
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