Hi @HotHatch Well, I missed your flag on my first reading of this post. I started to post a long explanation of possibilities, then saw you are in Australia. So, select-all-delete! Ha.
Given that current Australian law allows for surcharging of all debit and credit cards, this is odd indeed. I'm going to tag the Community moderators to see if they can follow up. It would be helpful if you would either post a screenshot or a transaction that is not correct, or post the transaction ID so that the engineers can research it.
(I'll mention that I was intrigued to learn that your government might rescind surcharges after the first of the year. I find that intriguing on many fronts.)
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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