Are there any product labels available for small items like jewelry?

We have just switched to Square from Lightspeed. I am having trouble printing barcode labels on my Dymo printer. The only size available from the list that I currently have is the 1x1, but the label prints out over several stickers! I can't seem to figure out how to adjust it. 

Any help would be lovely! 

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Square Community Moderator

Hey there, @OVmuseum,

 

Thanks so much for reaching out, and welcome to Square! I’m sorry for the frustration you’re experiencing. Label printing can be especially tricky when switching systems. At this time, Square only supports the 1" x 1" barcode label size, so if the label is printing across multiple stickers, it’s typically related to the Dymo printer settings rather than Square itself. We recommend double-checking that the label size and type selected in your Dymo printer preferences exactly match the labels loaded in the printer, and trying a test print directly from the Dymo software to ensure everything is calibrated correctly. In some cases, recalibrating or resetting the printer can resolve alignment issues. If the problem persists, Dymo support should be able to help fine-tune the settings for your specific printer model. Please let us know if you’d like assistance with any of these steps, we’re happy to help.

Ellie
Community Moderator, Square
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