2nd Gen Card Reader not pairing

[PrimeBJJ]

Having problems connecting my 2nd gen card reader to my iphone, it finds it okay but keeps asking to turn on location services, they are all green and connected, i cannot get past this, I have a first gen on another iphone that connects fine, and this one worked previously.

Iphones are all on latest ios....

[_Violet]

Hi @PrimeBJJ - I'm sorry to hear that this issue with your Contactless + Chip Reader has brought you to the Seller Community.

I suggest starting out with the troubleshooting steps for connecting your reader listed here. Make sure you're pairing the reader through the Square app, not your device's Bluetooth settings. If this doesn't improve things, please reach out to Support directly by logging into your Square account and heading here for further assistance.

I hope this helps!