2 Separate Square readers issues

I have a question about Square which I’ve used for years. I did a market event last year that I had a problem connecting to wifi (iPhone) so tried hubby’s phone (Android) and he had zero problems connecting to wifi so I downloaded square app on it and used it and funds were deposited to my bank account without any problems.  He has really started helping more at my events and most of them there is a lineup for payment so I got him his own Square and account. Last event a couple weeks ago I kept wondering why my sales had not deposited nor got my email with my totals. I happened to be checking hubby’s email and saw the square funds there!!! Somewhere along the way my sign in etc switched to his and I have no idea what happened how it happened or how to fix it!!! Does anyone know how to make it into two separate accounts and sign ins etc. ???  I have tried logging out of both accounts then we each log in our own accounts and each do a sample charge and both still go into his account. Hard to explain more clear. 

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Square Community Moderator

Hi @smilesonly- I see this is your first post in the Seller Community, so I'd like to officially welcome you! 🎉👏

 

To clarify you have two separate accounts with different emails? When you do a test charge under your account the payment shows on your husband's account. Is that correct? Try deleting and reinstalling the app on both devices. Is the same thing happening? 

 

 

MayaP
Square Community Moderator
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