Guest Login on Square POS

[VisitFortWayne]

Has anyone else noticed a Guest Login button on the main screen of their Square POS? It just appeared yesterday so there may have been an update to the system? 

Now- instead of having employees enter a 4-digit pin they can just hit the Guest button- it takes them inside and they can ring in a sale, or anything. The only feature they cannot do is open the drawer without a sale. 

Does anyone know how to get rid of the Guest button on the main screen or other helpful information in regards to this? 

Thank you! 

[isabelle]

Hey @VisitFortWayne!

You can read about guest mode here.

Let me know if you have any questions about this! 🤓

[isabelle]

Hey @VisitFortWayne!

I actually just heard from our Engineering Team that this is a bug on our Square Register. Is that what you're seeing this on? 

Let me know!

[VisitFortWayne]

Thank you Isabelle! Yes we are seeing it on our actual Square Register and we do not want that! 

I am glad to hear it is a bug. I wonder if it might just go away on its own? 

[VisitFortWayne]

I just checked our Square Register and yes- it is still appearing in the upper right corner where a team member could put in their 4 digit pin. When you hit the Guest button it bypasses needing a pin and takes you right in. Something we do not want for security purposes. 

[isabelle]

Our Engineering Team is aware of this issue and currently working on a fix @VisitFortWayne!

I'll update this thread when I have news. We appreciate your patience. 

Just for a bit more information - do you use Square for Retail software or just general POS on the register? 

[VisitFortWayne]

Thank you so much for taking a look! 

We use Square for Retail Software on our Square POS.