Discount not auto applied to website

[BSJWEE]

Help, please. 50% discount created but there is no reflected on my square online website. Any idea of this please?

[Breffni]

Thanks for flagging @BSJWEE . 

Is this discount intended to serve all items? 

It looks like it's only set to be applied to Cheong Chang Cooking at the moment. 

The option to add more/items is right under that item! 

Let me know if you find it. 

[BSJWEE]

Hi Breffni,
I have settled the discount. However, the check out disallowed to apply coupon and auto-discount at the same time.

Can you guide me how do I ask my customer apply coupon and enjoy the specific discount on specific items, please?

[BSJWEE]

@Breffni 
here is my coupon setup:

Friday sales items have been removed out the site category I selected. I have no ideas where the coupon still not able to apply for specific categories item.

[Breffni]

@BSJWEE - thank you for the screenshots. 

I was able to add an item to my basket and use coupon code TT01. 

If there is a different discount code that's not working - let me know the code and I can check! 

[BSJWEE]

Hi Dear, could you add the *Friday Sale* item at the same basket, please?

It is because the basket only 1 item with non-Friday item inside.

[Breffni]

Thank you! @BSJWEE - unfortunately at the moment it's only possible to apply one coupon per transaction, so your customers will have to use one of the other! I hope this helps 

[BSJWEE]

Hi @Breffni but friday sale items is under not coupon condition. Could not be unable to apply it to the transaction. I setup the discount for the specific items with limited value. So, I don't understand why the coupon not allowed to apply. or do you have any tips share me please?

[JJ_]

This is considered a feature request @BSJWEE. The reason this is happening is that the auto discount already counts as a coupon and as Breffni mentioned discounts or coupons cannot be combined at this time.