How to cancel a refund

I issued a refund and it keeps taking it out of my bank.. what can i do

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Alumno

Hello, @TacosSarabia. Welcome to the Seller Community!

 

We’d be happy to help with this. Unfortunately, once you process a refund, you cannot cancel it. However, you can contact our Customer Success Team to look into your refund, they can try to stop the refund on their end but we do have a very small gap of time to revert a refund so we can’t promise anything. 

 

Feel free to take a look here at our Square Refunds FAQ. Please let us know if you have any other questions. Good luck. 

Sayra
Community Moderator, Square // Moderadora de la Comunidad, Square
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