Facebook Pixel This pixel's microdata is incomplete or incorrectly formatted

[wiseanttech_m]

Hi! I´m in the same situation; All my items were synced and approved by Square and Facebook, but it displays the same error. I already checked the id, price, availability, and link, and all is there. I´m not sure how I can solve it.

https://business.facebook.com/ads/microdata/debug?url=https%3A%2F%2Fwww.promskates.com%2Fproduct%2FT...

[MayaP]

Hello @wiseanttech_m I am sorry you are having issues with Facebook as well. Check out some troubleshooting steps that could help resolve this. If you are continuing to have issues you will need to contact Facebook's Support Team to further assist. 

If you need anything else let us know. 

[wiseanttech_m]

Hi! I´m in the same situation; All my items were synced and approved by Square and Facebook, but it displays the same error. I already checked the id, price, availability, and link, and all is there. I´m not sure how I can solve it.

https://business.facebook.com/ads/microdata/debug?url=https%3A%2F%2Fwww.promskates.com%2Fproduct%2FT...

[frances_a]

Hello @wiseanttech_m ! 

Have you given a chance to the troubleshooting steps posted by @JJ_ above? 

They were marked as best answer.

If you do try that our and continue to experience issues, please let me or our direct support team know so we can further investigate.

Thank you ✨

[alliecatmarbb]

That answer does not work. 

For the pixel to properly integrate the correct property id's have to be manually entered.

You can manually enter the pixel code under tracking tools with the set of parameters provided by Meta:

<meta property="og:title" content="title"><meta property="og:description" content="description"><meta property="og:url" content="data-test-checkout-link-url"><meta property="og:image" content="image"><meta property="product:brand" content="Bruce Bennett Sculpture"><meta property="product:availability" content="in stock"><meta property="product:condition" content="new"><meta property="product:price:amount" content="product-price"><meta property="product:price:currency" content="USD"><meta property="product:retailer_item_id" content="data-test-item-variation-skudata-test-item-variation-sku"><meta property="product:item_group_id" content="product-group">

When I finally received an email from support, I was basically told they would not share the information.