AMA: eCommerce Solutions for Retailers 🌐🛍️

[areynolds]

On Thursday, February 12, the Square eCommerce, Retail, and Partnerships teams will be here to answer your questions about taking your retail business online!

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Hey Square Retail Sellers! 

Whether you're just getting started with online sales or looking to level up your existing setup, we're here to help you explore:

🛒 All-in-One Square Solutions

• Building a full online store with Square Websites (no coding required!)
• Creating quick payment links to share anywhere
• Managing inventory across all your sales channels

🔗 Third-Party Platform Integrations

• Connecting Shopify to Square with Thrive Inventory
• Connecting Square with Wix, WooCommerce, BigCommerce, and more
• Keeping everything synced without double entry

Ask us about things like:

• Which eCommerce option is right for your business stage
• How to sync inventory between online and in-store sales
• Connecting your third-party eCommerce platform to Square

Want a head start? Check out this guide to Square's eCommerce options before the AMA.

To participate, post your questions to this thread and check back on Thursday, February 12 for responses from our Square eCommerce, Retail, and Partnerships teams directly in the thread. No sign-up or registration required. 

[areynolds]

Hi @WeArose - thanks for the great questions!

Regarding centralized inventory for your mobile business, we recommend creating one master location for your online sales.

Here's how to do it:
- Go to your Square Dashboard → Account & Settings → My business → Locations and create a new location that's just for online selling
- Then from your Square item catalog, you can assign certain items and stock counts to your new online only location so that all of your online sales pull from a single inventory count

Regarding arranging items on your website in the order of your choice, you can absolutely do this. Here's how you can do so:

Option 1: From Square Websites
- Go to your Square website editor
- Select your Shop All page then Item List
- Click Arrange Items and you can choose to sort by popularity, newest, price, alphabetical or a custom order

Option 2: From Items
- Go to Items & services > Categories
- Select a category
- Select Rearrange under the Items in the Category to adjust how items are displayed on your website

[WeArose]

Thank you for the response.

For the centralized location, I didn't explain that well. We do not ship. We sell produce and food items in-person at farmers markets, as well as having two pick-up locations for online sales of the produce. So we have items that are available at the market, as well as those that are available for sale online for pick-up. The produce available at the market may be different than the produce available online. For the online sales, we would still need to know which location the customer is wanting to use for pick-up. How would we do that with a master location?

These don't work for me. We have the free version. Is that the reason? I don't have a Shop All page, but instead have an Order Online page. When I go there, there isn't an Arrange Items option. And there is no Rearrange in the Categories section of Items. It seems that I just can't arrange items?

[ehflower]

how do you attend this event, it should be starting right now.  I feel i am missing something

[areynolds]

Hey @ehflower - you can post a question in this thread to participate and we will respond to you here. There isn't a live/video event associated with this AMA. You can see all the questions and responses so far above.

[ehflower]

thank you for the clarification.