Whered my balance go?

  • I just made a transaction last night for 200 and when I created a checking account through square for a debit card it seemed to disappear and I cant find that money anywhere!
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Hi Jimancha,

 

Unfortunately, concerns like this cannot be resolved here as the Community is not the same as Customer Support and/or Tech Support.   My best suggestion is for you to Contact Customer Support as they can look at how your Square Account is setup.  Note, assuming you have everything setup properly, it may just be a timing issue as to when the transaction was done and where it is to be deposited.  As to why you don't see the debit card - only Customer Support may be able to answer that.  You can contact them through your Square Account Dashboard - best to phone and speak with a rep.

 

jk 

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