Is there a delay in payment processing?

Once my customers pay an invoice, it always shows in my available balance right away. This morning, a customer paid and nothing is showing on my end. I’m panicking because this is a last minute, rush order.

702 Views
Message 1 of 2
Report
1 REPLY 1

Hi LynetteTS,

 

According to this info - there's been no system incidents reported.  (Of course that can always change.)  As for funds not showing up yet, there can be a delay depending on when the transaction takes place - i.e., weekends and/or holidays.  As the Community is not the same as Customer Service or Tech Support - I don't believe anyone here can give you an exact cause for your delay.

 

jk

676 Views
Message 2 of 2
Report