I need to trace my payment. It's showing up as being sent to my bank but it's not there in my bank account. Is there a phone number or email I can reach to?
Hey @GoodDay,
While we're not able to look into your transfers via this public forum, you can reach our support team on 1-855-700-6000, from Mon - Fri, 6am-6pm Pacific Time. Also, keep in mind that our regular transfers aren't instant and it can take a few hours for funds to reflect in your balance. Learn more about different transfer options here.
Ps. Welcome to our seller community 👋
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