Fraudulent Seller using your Business to set up SQ Account

[pamcwi]

A local individual contacted me after finding 3 charges on 3 consecutive days on his credit card from my business "SQ First 2 words of my business name". They contacted the credit card company who gave them a web address and it was my business website. I checked my Square account, my bank and I contacted Square Support. The payment did not end up in my Square or business bank account. The individual called the credit card company back asking for more information to give me. The scammers are using a variation of my business name, my actual address and my business phone number. I called the local police and they said there is nothing they can do. 
Square support said there is nothing they can do, I "could hire a legal team to contact them about using my business name." I find it hard to believe that everyone is willing to turn a blind eye to this. 

I cannot find anywhere on Square to report this fraud. Does anyone know where and how I can file a report on Square? I am furious that this not only happened but everyone seems unwilling to try and stop this? There should at least be a report to file so that they can see how many cases and try to create a stop! I am going to contact my State to see if there is a reporting system there. 

If you have encountered this or know where I can file a fraud report with Square, please let me know. 
Thank you, Pam

[Candlestore]

@pamcwi ;

I would first like to welcome you to the Forum and sorry this Fraudster brought you here.

Since the Fraudster is using your Business name and Showing that SQ then your business name on the Report.  The fraudster may not even be using Square and just created a business name of SQ your business through another Processor to run these scams.  Their credit card company may have just Googled your Business and your site popped up so the Credit Card company gave them your site.   Too many people just google instead of researching transaction codes or the actual charge locations.   Now your customer can file with their credit card company as fraud, which the Credit card company will go after the Processing company to get their money back.  After this shows as too many fraudulent charges, they will be shut down then repeat to another business.  Since this was not you or your business doing these charges there is not much you can do besides try to file against the company SQ (Your Business Name).  There are so many scams out and everyone everyone is getting hit one way or another.  

You could try your States website to see if there is another business registered with your Legal name or in the federal business website, but my guess is that its a scammer may not even be from your state.  Someone skimmed my card from my wallet, and that night it was used in NY, UT, and Nevada.   So I know whoever skimmed it probably sold my data off and other thieves were using it.  With internet banking Like Chime and Venmo it is easier for criminals to fake accounts or even with just applying online and giving false information.  Watch your mail you may get a statement soon saying Congratulations on your new (Insert Bank Here) Account that you never opened and that is how they are scamming people.