Hey there, @Bronze_Palms. So, as far as I can tell, all triggers work on completed/paid transactions. I can’t see anything in the help documents that indicates this one is any different. Unfortunately, this means that your ideal scenario falls into the Ideate/Feature Request world. You know how to submit those, I’m sure.
One thought. You might check out Zapier and see if there is a Zap trigger that would allow you to perform an action when a first appointment is made by a customer. If this doesn’t exist, I’m pretty sure there is a Zap trigger for when new customers are added to our directories. That might be just as good — or at least better — than nothing at this point.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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