Text Message Online Link Issue - Still not fixed

Hey all! I submitted this issue a while ago and it's still a problem for text message marketing. When trying to include a coupon or a text for loyalty members + a coupon, the Coupon does not allow me to edit the Online Link or remove it. We have several locations with different online stores, so therefore a text message with the online store to use the coupon doesn't work for us and just confuses people. We really need the option to remove the online link or customize the store link it goes to as Text Messages are for ALL LOCATIONS, unlike email marketing where we can pick the location.

 

This keeps us from using Text Message Marketing as often as we could/should. 

456 Views
Message 1 of 2
Report
1 REPLY 1
Square Community Moderator

Hello @NickS, I appreciate you reaching out and understand your frustration on not being able to edit the link or remove it. I did reach out to our team and confirmed on loyalty, you can't change that link. It's going to go to the main location. And you can't have a per-location loyalty program. I would suggest submitting a request on our Ideate Board, our team will monitor this request and provide updates as they are available, I am sorry any inconvenience. If you need anything else please let me know. 

MayaP
Square Community Moderator
Sign in and click Mark as Best Answer if my reply answers your question
422 Views
Message 2 of 2
Report