Square marketing down on Black Friday?

How is this possible and why isn't there anything posted to issquareup.com to inform paying customers of this HUGE issue?

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Square Support: "I completely understand that you are having issues because of the marketing service disruption that we are having at this moment and that you are not seeing any information about it on the Square website, but let me tell you that this is because this issue has just started and our engineers are working on it. There isn't a resolution time frame for this issue, and the updates or announcements should be reflected within the next 45 minutes."

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