Square loyalty discounts

[VC2013]

Why are the loyalty discounts for my customers not showing up right away in their bank accounts. The full price is showing and then a few days later the discount comes off. This is causing customer relation issues!

[JJ_]

Hello there @VC2013

I am sorry to hear about this experience. This sounds like a good question for our Loyalty team.

They can take a look at your account with you to help shine a light here, as they can look at your account alongside you to pinpoint what's going on here. Please reach out by phone or email when you have a moment by logging into your Square account and heading here.

P.S. Welcome to the Seller Community ✨