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Why are the loyalty discounts for my customers not showing up right away in their bank accounts. The full price is showing and then a few days later the discount comes off. This is causing customer relation issues!
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Hello there @VC2013
I am sorry to hear about this experience. This sounds like a good question for our Loyalty team.
They can take a look at your account with you to help shine a light here, as they can look at your account alongside you to pinpoint what's going on here. Please reach out by phone or email when you have a moment by logging into your Square account and heading here.
P.S. Welcome to the Seller Community ✨
JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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